INTERNATIONAL SHIPPINGWe ship worldwide with the exclusion of Mexico, Malaysia, Singapore, and Nigeria. Other shipping options may be available at checkout depending on your location. UPS shipping will avoid MOST brokerage fees however duties may still apply. Please contact your local Customs office prior to bidding if you have any questions about taxes or duties. Other shipping options may be available depending on your location.
We do not accept personal, international credit cards, or international bank transfers
All winning bidders will receive an email notification within 4 hours of purchase. All payment and shipping information will be provided once you complete checkout. If purchasing multiple items please be sure to wait until you are done bidding before checking out. To qualify for a shipping discount your items must be paid for in a combined payment. Checkout expires after 10 days. If not completed by this time the item will be relisted.
PLEASE SEE OUR HALLOWEEN COSTUME RETURN POLICY BELOW
If you would like to make an exchange please contact us via the Ebay Message Center.
Shipping on returns and exchanges will be the responsibility of the buyer.
You must email us prior to making a return or exchange.
We will provide you with Return form and RMA #.
Be sure to include the item number of your purchase when
making a return.
All sales are final 20 days after purchase!
Our customer service hours are
Monday-Friday 9:00-4:30 EDT.
We try our best to respond to all emails within 24 hours.
We take value in our customers and will do our best to resolve all problems as quickly as possible. Be sure to include the item number of your purchase when emailing us.
Virtual Exchanges Halloween Costume Return Policy 2015
Costumes purchased before September 18th will follow our standard 30 day return policy. Returns on orders placed after September 18th must be received back to our company on or before October 23rd, 2015 in order to receive a refund.
A return on this item will not be accepted after October 23rd. Additionally, any costume purchased after October 23rd will not be accepted for a refund.
Please note that we will ONLY accept returns on orders that are in their original condition (unworn and free from damage and containing all original shipped parts) Returns on costumes will result in a Refund only. The option to exchange the item is not available.
If you have any questions about the return procedure, please contact our Customer Service department through the ebay message system to receive instructions on returning your order. In the Subject line, please indicate that you are returning a costume and include your Order Number from your invoice.