*Looking to order more quantity than we currently have in stock here on this listing? Send us a message, and we'll see if we can help. *Customer photos (watermarked) may show a modified version of this product or the product in a different color than is sold in this listing.
All of our stock ships from our US-based warehouses. It will be shipped via USPS or UPS (depending on location and package weight). Unless stated otherwise, all orders will ship within 72 hours of your payment being processed. Check our feedback to see the great reviews of FAST shipping we offer. Shipping is always FREE!
We do ship most of our smaller items internationally using eBay's Global Shipping Program. If ordering electrical items outside of the U.S., please note that they will come equipped with a standard U.S. voltage plugs. You will need a suitable adapter to use the item in your country.
For items shipped with a Freight carrier, please allow up to 3 weeks for delivery. Please supply a valid phone number at checkout so that we can contact you to schedule delivery. An adult signature will be required. Most freight shipments are curbside or to the nearest front entrance of your home. Please have available help on-hand to assist you with moving the item to your desired location in or around your home. You must inspect freight items for damage upon arrival. In the unlikely event that there is damage, you will need to refuse delivery, note the damage on the packing slip, and contact us immediately! Failure to inspect and note damages on the proof of delivery slip with the delivery driver releases us from all liability due to damages.
We offer a 30 day return/exchange policy for our products. You can choose refund or exchange if you are dissatisfied for any reason with your product. In the case of buyer's remorse returns where you no longer want the item, you will be required to pay for return shipping and a 20% restocking fee. The item and package should be in original and perfect condition. You must include everything that was originally included in the package.
In the case of manufacturing defects, we will offer to replace the product for you or offer a refund once we receive the defective item. When returning an item, it must be in all of the original packaging and include all of the original accessories or items that came with it. Depending on the situation, we may provide a prepaid shipping label or have the shipping carrier issue a call tag to pick up the package from you. But, in other cases, you may be required to pay upfront for shipping on the return of defective items. Once we successfully receive the product, you will be reimbursed for your out of pocket shipping expense and shipped a new replacement product or issues a refund.
All returns MUST be done within 30 days of date of purchase. When sending in a return, please note that it can take up to 7 business days for the return to be processed. We do our best to process as quickly as possible. We are extremely fair, and in the rare event of something out of the ordinary happening with our products or shipping, we will gladly work with you to find a solution.